😥Connectivity Woes: Navigating the Turbulence of Internet Connectivity 🌊

😥Connectivity Woes: Navigating the Turbulence of Internet Connectivity 🌊

SD-WAN empowers clients to improve uptime and monitor ISPs, with installations in key South African data centres.

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2 min read

In today's digital age, a reliable internet connection is paramount. However, there are numerous pitfalls that can disrupt your connectivity. Let's explore the challenges and solutions in the world of internet woes:

  1. Power Outages: The first and foremost challenge is power. From data centers to your home or business, power failures can strike at any point along the internet path. While data centers typically have robust backup systems, the same cannot always be said for end-users. Consider investing in an inverter for higher power requirements or a micro-UPS unit for essential devices like ONTs and access points.

  2. Last-Mile Link: Many rely on a single last-mile link, which can be a point of vulnerability. Business-level service agreements might promise better uptime, but they often solve the wrong problem by focusing on north-south access. The majority of breaks occur closer to the point of presence, resulting in an inefficient investment.

  3. SLAs and Prioritization: Service Level Agreements (SLAs) that promise prioritized response and repair can be misleading. In practice, the repair process for both business and non-business connections is similar. Prioritization often fails when an outage affects multiple customers, irrespective of their business or consumer status.

  4. Multiple Operators: Achieving last-mile resilience is best done by having two separate operators or using a fixed wireless solution alongside fiber. Fixed wireless, unlike LTE, offers reliability and predictability, making it a suitable backup for fiber connections.

  5. Outages and Brownouts: Managing two links effectively requires hardware and software capable of enhancing stability. Hub-and-spoke solutions outperform mesh configurations, especially when it comes to handling brownouts and detecting outages. A robust SD-WAN implementation, like Fusion's, offers a comprehensive solution.

  6. ISP Operations: Internet Service Provider (ISP) operations, including peering, play a crucial role. Degraded peering sessions with cloud providers can impact the user experience. Many ISPs only monitor their own network, missing insights from traffic analytics. Micro-bursts, which affect user experience, are often overlooked.

  7. Human Error: "Fat fingers" or human error is a significant cause of outages. Automation in SD-WAN solutions reduces the probability of such errors, providing more reliable connectivity.

  8. Uptime Assurance: SD-WAN empowers users to have more control over their connectivity, holding ISPs accountable and providing mechanisms to enhance uptime.

Wrap: Navigating the intricacies of internet connectivity requires understanding the potential challenges and adopting solutions that prioritize reliability and performance. Fusion Broadband's SD-WAN solution emerges as a robust option, addressing many of these issues and ensuring a seamless online experience.


Ronald Bartels, a specialist at Fusion Broadband South Africa, connects the world of Internet-inhabiting things, ensuring connectivity you can rely on.