💣The Poor State of Business Grade Internet Services in South Africa 🇿🇦

💣The Poor State of Business Grade Internet Services in South Africa 🇿🇦

Discover Why Fusion Broadband's SD-WAN is the Best Solution for South Africa's Poor Business Internet


3 min read

In the digital age, reliable internet connectivity is not just a luxury; it’s a necessity, especially for businesses. However, in South Africa, the state of business grade internet services leaves much to be desired. Most of the services provided are reactionary, lacking the proactive support that businesses desperately need. Instead of a “we’ll phone you” approach, it’s all too often a case of “you phone us.” This reactive nature of service is symptomatic of an industry driven by price rather than quality, resulting in subpar business products that barely stand apart from regular broadband offerings.

Reactionary Services: A Symptom of Price-Driven Offerings

The primary issue with business grade internet services in South Africa is that they are based around cost, not quality. Providers focus on offering the lowest possible price, leading to services that are reactive rather than proactive. Businesses are left to chase after their providers for support, dealing with long downtimes and unresolved issues. This lack of proactive monitoring and support is detrimental to businesses that rely on constant and stable internet connectivity.

Lack of Distinguishable Features

When examining the so-called business grade internet products available, it becomes evident that there are no distinguishable attributes or features compared to standard broadband products. A true business grade solution should offer:

  • Advanced Client Portals: A robust client portal with comprehensive link analytics is essential. This allows businesses to monitor their internet performance, identify issues early, and make informed decisions about their connectivity needs.

  • Resilience and Reliability: These should be the cornerstones of any business grade internet service. Unfortunately, in South Africa, these attributes are often missing in action.

  • Multiple Site Connectivity and Last Mile Diversity: Businesses with multiple sites need solutions that provide seamless connectivity between locations and diverse last mile options to ensure redundancy and minimize downtime.

The Fusion Broadband Solution

The only way businesses in South Africa can elevate their internet game is by adopting solutions that truly deliver on the promises of business grade connectivity. One such solution is the SD-WAN from Fusion Broadband.

What Fusion Broadband SD-WAN Offers:

  1. Advanced Analytics and Monitoring: Fusion Broadband’s SD-WAN includes a comprehensive client portal that provides detailed link analytics. This empowers businesses to monitor their connectivity in real-time, identify potential issues before they escalate, and maintain optimal performance.

  2. Enhanced Resilience and Reliability: By leveraging multiple last mile connections and intelligent traffic management, Fusion Broadband’s SD-WAN ensures that businesses experience minimal downtime. This resilience is crucial for maintaining operations and avoiding the costly disruptions that come with internet outages.

  3. Multi-Site Connectivity: For businesses with multiple locations, Fusion Broadband’s SD-WAN provides seamless connectivity across sites. This ensures that all branches remain interconnected and can share resources efficiently.

  4. Cost-Effective and Scalable: Despite offering advanced features, Fusion Broadband’s SD-WAN is cost-effective and scalable. This allows businesses of all sizes to benefit from high-quality, reliable internet connectivity without breaking the bank.


The current state of business grade internet services in South Africa is far from satisfactory. Reactionary support, lack of distinguishing features, and the absence of resilience and reliability are significant issues that need addressing. Businesses looking to improve their connectivity must look beyond traditional offerings and adopt solutions like Fusion Broadband’s SD-WAN. By doing so, they can ensure they have the reliable, resilient, and robust internet connectivity they need to thrive in today’s digital world.

For businesses in South Africa, it's time to up your game with Fusion Broadband’s SD-WAN Last Mile – the only true business grade solution that delivers on its promises.

Ronald Bartels ensures that Internet inhabiting things are connected reliably online at Fusion Broadband South Africa - the leading specialized SD-WAN Last Mile provider in South Africa. 👉 Contact Fusion

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